Privacy Policy
Last Updated: April 29, 2026
This Privacy Policy describes how Elder Blossom Hua Hin, a brand owned and operated by White Label Adventure Co., Ltd. ("we", "us", or "our"), collects, uses, and shares your personal information when you visit our website, inquire about our services, request accommodation, subscribe to updates, or otherwise interact with us online.
1. Data Controller Information
The data controller responsible for your personal information under the Thailand Personal Data Protection Act (PDPA) is:
Company Name: White Label Adventure Co., Ltd.
Address: 476 Moo 1, Hin Lek Fai, Hua Hin, Prachuap Khiri Khan, 77110, Thailand.
Tax ID: 0775565004458
Contact Email: info@elderblossomhuahin.com
Phone: +66 (0)80 019 3330
2. Information We Collect
Contact & Inquiry Information: Name, email address, phone number, and any information you provide when contacting us, requesting information, booking a visit, or submitting an inquiry.
Accommodation & Service Information: Information required to arrange residency, short stays, support services, room preferences, family contact details, and service requests.
Health & Care Related Information: Where voluntarily provided and necessary for assessing suitability, support needs, mobility, dietary preferences, wellness arrangements, or caregiving requirements.
Newsletter & Marketing Information: Email address and communication preferences when subscribing to newsletters or updates.
Technical Data: IP address, browser type, device information, time zone settings, and website usage data collected through cookies or analytics tools (e.g., Google Analytics).
3. Purpose of Data Processing
We process your data to:
- Manage inquiries, consultations, tours, residency applications, bookings, and short stays.
- Provide accommodation, hospitality, wellness, caregiving coordination, and community services.
- Communicate updates regarding your inquiry, booking, residency, services, or important operational matters.
- Respond to support requests from residents, family members, or authorized representatives.
- Send newsletters or promotional communications (only with your explicit consent where required).
- Improve our website, services, and advertising performance.
- Maintain safety, security, and legal compliance.
4. Data Sharing
We do not sell your data. We only share information with:
Service Providers: IT hosting providers, payment processors, CRM systems, email platforms, maintenance providers, and professional advisers.
Healthcare & Support Partners: Hospitals, clinics, caregivers, transportation providers, or wellness professionals where required to deliver requested services or with proper authorization.
Advertising Platforms: Meta, Google, and similar platforms for analytics, remarketing, and conversion tracking.
Legal Requirements: Where required by Thai law, regulation, court order, or government authorities.
5. Your Rights (PDPA Compliance)
Under the PDPA, you have the right to:
- Access and request a copy of your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data where legally permitted.
- Restrict or object to certain processing activities.
- Withdraw consent for marketing communications at any time.
- Request transfer of your data where applicable under law.
To exercise your rights, contact us at info@elderblossomhuahin.com.
6. Cookies
We use cookies and similar technologies to improve your browsing experience, understand website traffic, and measure advertising effectiveness. You can manage cookie preferences through your browser settings.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, loss, or disclosure.